Create an email mailbox in SiteWorx Create a separate mailbox for each person or purpose that needs its own sign-in and stored... How Email Spam Filtering works Email Spam Filtering evaluates incoming mail before delivery and can quarantine or reject... Set up a Microsoft 365 mailbox in Outlook Modern Outlook normally discovers Exchange Online settings from the user sign-in.Applies to:... Set up SPF, DKIM and DMARC records These records help receiving systems authenticate mail and apply domain policy.Applies to: Email... Activate Email Spam Filtering Activate Email Spam Filtering only after the exact assigned MX values, delivery destination and... Check website, database and email storage usage Website files, databases, mailboxes, logs and account-created backups share the hosting plan’s... Set up Microsoft 365 email on a phone or tablet Use the Outlook mobile application or a supported modern-authentication mail client.Applies to:... Use Roundcube webmail Roundcube provides browser-based access to a hosting mailbox without configuring a device... Add an email alias An alias delivers mail to an existing mailbox without creating a separate sign-in or... Create or manage an OX mailbox Mailbox creation and plan limits are managed through the available service controls or support... Email restrictions on a hosting trial Trial email is restricted to reduce abuse and is not intended for production, bulk, marketing or... Hosting email settings for any email application Use these settings in any standards-compliant desktop, mobile or web email application.Applies... Recover a WordPress administrator password Use the least disruptive recovery method and confirm that the mailbox and administrator account... Review and release quarantined email Use the quarantine portal or digest to review messages held by the filter.Applies to: Email Spam... Add a hosting mailbox to a mobile email application Mobile email applications use the same IMAP and SMTP settings regardless of the device... Create and use a shared mailbox A shared mailbox provides a common address and can grant users read and send permissions.Applies... Migrate hosted email Mailbox migration requires account creation, data transfer and a coordinated MX change.Applies... Plan a mailbox migration to Microsoft 365 Choose a migration method based on the source platform, mailbox volume, identity design and... Restore email data Email restore can duplicate, replace or reintroduce messages, so identify the mailbox, folders... Set up OX email on a device Use the incoming and outgoing server settings shown for the active OX service.Applies to: OX App... Add a hosting mailbox to a desktop email application Configure a hosting mailbox manually using standard IMAP and authenticated SMTP settings.Applies... Configure WordPress to send mail through authenticated SMTP Send form and notification mail through an authorised mailbox rather than relying on... Create an email forwarder A forwarder sends messages arriving at one hosted address to another address.Applies to: SiteWorx... Plan DNS changes for Email Spam Filtering The exact MX hostnames, priorities, delivery destination and outbound relay settings must come... Reset an OX mailbox password Reset a mailbox password through the available service controls or an authorised support... Create an automatic email response An automatic response can acknowledge incoming mail during an absence or for a service... Hosting email is not sending or receiving Email faults can be local to one device, one mailbox, DNS or the whole service.Applies to: Web... Troubleshoot a WordPress contact form that does not send Determine whether the problem is form validation, WordPress processing, SMTP authentication, DNS... Email aliases, groups and catch-all addresses Choose the correct email object so mail reaches the intended people without creating unnecessary... Resolve a full mailbox or quota warning Mailbox use counts toward both its individual quota and the hosting plan’s shared storage... Create and troubleshoot MX records MX records route inbound email for a domain to mail-server hostnames in priority order.Applies... Troubleshoot hosting email sending and delivery Work from the exact error, direction and timestamp to distinguish a mailbox setting from DNS,... Change a hosting mailbox password Change only the selected mailbox password, then update every device and application that uses... Choose IMAP or POP for a hosting mailbox IMAP is the recommended account type because messages and folders remain on the server and... Resolve an email certificate or server-name warning A certificate warning usually means the application is connecting to a hostname that is not... Use different providers for website and email hosting Website and email can remain with different providers when A, CNAME and MX records are planned... Keep a hosting mailbox synchronised across multiple devices Use IMAP on every device and map sent, drafts, junk and deleted mail to server-side... Update a saved hosting mailbox password on a device After changing a mailbox password in SiteWorx, update every saved incoming and outgoing... Test IMAP and SMTP settings separately Testing incoming and outgoing connections separately makes it easier to identify the incorrect... Read an email bounce or non-delivery report The diagnostic code in a bounce normally explains whether the problem is temporary, permanent,... Investigate email rejection caused by IP or domain reputation Reputation rejections require the exact remote response, a review of recent sending and... Use a catch-all mailbox carefully A catch-all receives mail sent to otherwise nonexistent addresses at a domain, but usually... Migrate a mailbox using IMAP synchronisation IMAP synchronisation copies server-side folders between old and new mailboxes while preserving a...