Website files, databases, mailboxes, logs and account-created backups share the hosting plan’s storage allowance.
Applies to: SiteWorx shared, charity, non-profit and reseller-hosted accounts
Check account usage
- Sign in to SiteWorx for the correct account.
- Review the account resource or disk-usage summary on the SiteWorx home page.
- Open File Manager and identify large website directories, archives, logs and old deployment copies.
- Open Hosting Features > Email > Mailboxes and review mailbox quotas/use.
- Review database sizes in the MySQL/phpMyAdmin area where shown.
- Review the SiteWorx backup directory for manual backups stored inside the account.
- Check inode/file-count limits as well as gigabytes used.
Interpret the result
| Usage area | Typical causes |
|---|---|
| Website files | Media libraries, cache, staging copies, logs, archives and old releases. |
| Large attachments, Sent/Trash/Junk retention and inactive mailboxes. | |
| Database | Logs, sessions, revisions, statistics and unoptimised application tables. |
| Backups | Multiple archives retained inside the same account they protect. |
| Inodes | Very large numbers of small cache, session, thumbnail or mail files. |
Related articles
- Resolve a full mailbox or quota warning
- Reduce hosting storage usage safely
- How hosting backups and self-restore work
- Resource limit errors and slow sites
- Understand hosting resource limits
Last reviewed: 2026-07-25.
