Use IMAP on every device and map sent, drafts, junk and deleted mail to server-side folders.
Applies to: Hosting mailboxes used on two or more devices
Set up synchronisation
- Confirm webmail shows the current server-side folders and messages.
- Configure each device as IMAP using port
993with SSL/TLS. - Use authenticated SMTP on port
587with STARTTLS. - In each application, choose the server-side Sent, Drafts, Junk and Trash folders where folder mapping is offered.
- Send, read and delete a test message on one device.
- Confirm the same state appears in webmail and on the other device.
Avoid data loss
- Do not mix POP and IMAP unless you understand which device may remove the server copy.
- Export local-only folders before deleting an old account profile.
- Allow large folders time to synchronise before making further changes.
- Monitor mailbox and hosting-plan storage.
Related articles
- Hosting email settings for any email application
- Choose IMAP or POP for a hosting mailbox
- Migrate a mailbox using IMAP synchronisation
- Resolve a full mailbox or quota warning
- Restore email data
Last reviewed: 2026-07-25.