Roundcube provides browser-based access to a hosting mailbox without configuring a device application.
Applies to: SiteWorx hosting mailboxes
Open webmail
- Sign in to SiteWorx for the hosting account.
- Open Hosting Features > Email > Webmail.
- Open Roundcube.
- Enter the complete email address as the username and the mailbox password.
- Confirm the domain shown in the address bar is the expected Tudor Internet webmail service before entering the password.
Use webmail safely
- Sign out when using a shared device.
- Do not allow an untrusted browser to save the mailbox password.
- Treat unexpected links and attachments as potentially harmful.
- Remember that deleting a message in webmail also deletes it from other IMAP-connected devices after synchronisation.
Common problems
| Symptom | Likely cause | What to do |
|---|---|---|
| The password is rejected. | The wrong mailbox password or incomplete username is being used. | Use the complete email address and reset only that mailbox password in SiteWorx if necessary. |
| Messages are missing. | A filter, another IMAP device, forwarding rule or mailbox quota may be involved. | Check all folders, rules, forwarders and quota before assuming the message was never received. |
Related articles
- Create an email mailbox in SiteWorx
- Hosting email settings for any email application
- Resolve a full mailbox or quota warning
- Troubleshoot hosting email sending and delivery
- Change a hosting mailbox password
Last reviewed: 2026-07-25.
