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Email restrictions on a hosting trial Print

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Trial email is restricted to reduce abuse and is not intended for production, bulk, marketing or business-critical messaging.

Applies to: Seven-day Starter Hosting Trial

Before using trial email

  • Check the trial activation email and SiteWorx package for the currently enabled mailbox functions.
  • Use only addresses and test recipients you control or have permission to contact.
  • Do not use the trial for mailing lists, campaigns, unsolicited messages, account impersonation or high-volume sending.
  • Do not rely on a trial mailbox as the only copy of important mail.

Permitted testing

  1. Create only the mailbox or address needed for a genuine setup test.
  2. Use the standard secure hosting email settings where the feature is enabled.
  3. Send a small number of ordinary test messages.
  4. Confirm replies and basic application integration.
  5. Export any required test data before the trial expiry or upgrade.

Why mail may be restricted

  • The trial order is still awaiting manual approval.
  • Outbound mail is disabled or limited on the trial package.
  • Automated abuse, fraud or reputation controls were triggered.
  • The trial expired, was suspended or breached the trial terms.
Important: Upgrade to a paid hosting service before using email for a live organisation, public contact address or continuing business communication.

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Last reviewed: 2026-07-25.


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