Viewing articles tagged 'reseller'
Create a customer SiteWorx account
Create a separate account for each hosted customer or website grouping.Applies to: Reseller...
DNS and nameservers for reseller customers
Point each reseller customer domain to the nameservers assigned to the reseller service and...
How Agency Reseller Hosting works
Agency Reseller Hosting provides separate SiteWorx customer accounts on the InterWorx platform,...
Monitor reseller resource usage
Monitor both total reseller usage and individual SiteWorx accounts.Applies to: Reseller capacity...
Suspend or remove a customer account
Use suspension for temporary access control and removal only after data-retention requirements...
Access the reseller control panel
The reseller service is managed through the InterWorx reseller interface linked from the Customer...
Create and manage reseller packages
Packages standardise disk, transfer, mailbox, database and other account allowances.Applies to:...
Plan reseller capacity without overselling
Allocate packages from real reseller capacity and reserve space for customer growth, migrations...
SSL for reseller customer accounts
Eligible hosted domains can use automated Let’s Encrypt certificates after DNS points to the...
Understand reseller and Tudor Internet support responsibilities
The reseller manages the customer relationship, application and routine SiteWorx administration;...
Complete each field when creating a SiteWorx customer account
Choose the domain, package, identity and contact details deliberately so the account provisions...
Migrate customer sites into a reseller account
Plan migrations account by account to preserve isolation and simplify rollback.Applies to:...
Plan private nameservers for reseller customers
Private nameservers require host or glue records at the registrar, matching DNS service and a...
Understand Agency Reseller Hosting plan limits
Agency Reseller Hosting uses allocated account, storage and transfer allowances with overselling...
Back up and restore a reseller customer account
Treat each customer’s website, database and email as a coordinated dataset and confirm authority...
Prepare welcome details for a reseller hosting customer
Give the customer enough information to manage their SiteWorx account without disclosing reseller...
Troubleshoot SSL for a reseller customer domain
Certificate issuance must validate the customer hostname against the correct SiteWorx account...
Respond to a compromised reseller customer account
Contain one customer without exposing other accounts, rotate credentials and remove the...
Use included SiteLock Lite and 360 Monitoring Lite on reseller hosting
Agency Reseller Hosting includes the Lite services; only paid SiteLock and 360 Monitoring tiers...
Offboard a reseller hosting customer safely
Export data, clarify domain and DNS control, revoke access and terminate only after the agreed...
