Articles
Create an email mailbox in SiteWorx
Create a separate mailbox for each person or purpose that needs its own sign-in and stored...
Use Roundcube webmail
Roundcube provides browser-based access to a hosting mailbox without configuring a device...
Hosting email settings for any email application
Use these settings in any standards-compliant desktop, mobile or web email application.Applies...
Add a hosting mailbox to a mobile email application
Mobile email applications use the same IMAP and SMTP settings regardless of the device...
Add a hosting mailbox to a desktop email application
Configure a hosting mailbox manually using standard IMAP and authenticated SMTP settings.Applies...
Create an email forwarder
A forwarder sends messages arriving at one hosted address to another address.Applies to: SiteWorx...
Create an automatic email response
An automatic response can acknowledge incoming mail during an absence or for a service...
Email aliases, groups and catch-all addresses
Choose the correct email object so mail reaches the intended people without creating unnecessary...
Resolve a full mailbox or quota warning
Mailbox use counts toward both its individual quota and the hosting plan’s shared storage...
Troubleshoot hosting email sending and delivery
Work from the exact error, direction and timestamp to distinguish a mailbox setting from DNS,...
Change a hosting mailbox password
Change only the selected mailbox password, then update every device and application that uses...
Choose IMAP or POP for a hosting mailbox
IMAP is the recommended account type because messages and folders remain on the server and...
Resolve an email certificate or server-name warning
A certificate warning usually means the application is connecting to a hostname that is not...
Keep a hosting mailbox synchronised across multiple devices
Use IMAP on every device and map sent, drafts, junk and deleted mail to server-side...
Update a saved hosting mailbox password on a device
After changing a mailbox password in SiteWorx, update every saved incoming and outgoing...
Test IMAP and SMTP settings separately
Testing incoming and outgoing connections separately makes it easier to identify the incorrect...
Read an email bounce or non-delivery report
The diagnostic code in a bounce normally explains whether the problem is temporary, permanent,...
Investigate email rejection caused by IP or domain reputation
Reputation rejections require the exact remote response, a review of recent sending and...
Use a catch-all mailbox carefully
A catch-all receives mail sent to otherwise nonexistent addresses at a domain, but usually...
Migrate a mailbox using IMAP synchronisation
IMAP synchronisation copies server-side folders between old and new mailboxes while preserving a...
