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Troubleshoot large file uploads Print

  • files, ftp, hosting, troubleshooting, uploads
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Large uploads can be limited by the transfer method, available storage, PHP settings, application limits or connection stability.

Applies to: Website uploads through File Manager, FTPS or a web application

Choose the transfer method

MethodUse for
FTPSLarge website files, archives and repeated transfers.
SiteWorx File ManagerSmaller manual uploads and extracting an archive on the server.
Application upload screenContent that must be processed by the application, within its own and PHP limits.

Work through the checks

  1. Check the hosting account has enough storage and inodes for both the uploaded archive and extracted files.
  2. For FTPS, use explicit TLS on port 21 and passive mode.
  3. For a web application, check its upload limit and the relevant PHP values such as upload_max_filesize, post_max_size and execution time.
  4. Upload a smaller test file to confirm the path and permissions.
  5. Avoid repeatedly restarting a failing multi-gigabyte upload without checking the error and remaining quota.
  6. Verify the final file size or checksum before deleting the source copy.

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Last reviewed: 2026-07-25.


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