The free trial is manually reviewed and uses a temporary hostname under trial.tudornet.uk; no domain registration or payment is required.
Applies to: Starter Hosting Trial — 7 Days
The seven-day trial is a temporary hosting service intended for evaluation. It uses a hostname under trial.tudornet.uk and is manually reviewed before activation to reduce abuse and protect the hosting platform.
Key information
| Trial length | 7 days from activation. |
|---|---|
| Trial address | A selected name such as example.trial.tudornet.uk. |
| Activation | Manual order acceptance after basic review. |
| Billing | Free product; no free domain is included. |
Before you start
- Sign in to the Customer Portal using accurate customer details.
- Do not place important or irreplaceable data on a temporary trial service.
Step-by-step
- Choose Starter Hosting Trial - 7 Days from the Trial Services group.
- Select an available trial label that produces a hostname such as example.trial.tudornet.uk.
- Provide accurate customer and contact details and accept the applicable terms and trial restrictions.
- Submit the free order; a £0 trial should not require a real domain registration or card payment.
- Wait for manual review and do not place duplicate orders while the first is pending.
- After acceptance, open the service in the Customer Portal and use the SiteWorx access details supplied.
- Record the activation and fixed termination date and plan any paid upgrade before the final day.
Common problems
| Symptom | Likely cause | What to do |
|---|---|---|
| The trial order remains pending. | Trials require manual review or the requested hostname/customer details need checking. | Wait for the order decision and respond to any verification request; do not place duplicate trial orders. |
| The trial hostname or account stops working. | The seven-day fixed term ended, the service was restricted for abuse, or the trial was not upgraded in time. | Check the service status and termination date, then contact support promptly about any still-retained data without assuming recovery is possible. |
Important notes
- Trial hostnames use the format example.trial.tudornet.uk. The trial is temporary and should not hold the only copy of important data.
When to contact Tudor Internet
Open a ticket through the Customer Portal when the checks above do not resolve the issue, when an action is unavailable for your service, or when continuing could risk data loss or service interruption. Include the following so the request can be investigated efficiently:
- The affected domain and SiteWorx account
- The exact error text and time
- The last change made
- Relevant log lines with passwords and personal data removed
Do not send passwords, private keys, full payment-card details, one-time authentication codes or unredacted identity documents in an ordinary support reply.
Related articles
- Why a hosting trial is awaiting manual approval
- Choose and use a trial.tudornet.uk hostname
- What is included in the seven-day hosting trial
- Upgrade a trial to paid hosting before it expires
Last reviewed: 2026-07-18.
