A transfer can be blocked by registrar locks, recent registration or transfer, or a change-of-registrant restriction.
Applies to: Domain transfers, renewals and expiry
Domain transfers vary by registry. UK domains normally use a registrar-tag process, while many generic domains use an authorisation code and transfer lock. A transfer changes the registrar; it does not move website files or email by itself.
Key information
| Registrar lock | Often shown as clientTransferProhibited and normally removable through the current registrar when no other restriction applies. |
|---|---|
| New registration | Many generic domains cannot transfer to another registrar during the first 60 days. |
| Recent transfer | A further registrar transfer may be restricted for 60 days after completion. |
| Change of registrant | A material registrant change may trigger a separate 60-day lock unless an allowed opt-out or exception applied. |
Before you start
- Confirm that you are authorised to manage the domain and that the registrant contact details are current.
- Record the current registrar, expiry date, transfer lock or UK registrar tag, nameservers and active services.
How to use this service
- Check the domain status in the current registrar and a registry lookup, noting any clientTransferProhibited or server-level status.
- Confirm the creation date, last transfer date and any recent registrant-contact change.
- Remove only the ordinary registrar transfer lock when the transfer is authorised and all other checks are complete.
- Request the Auth-Code and initiate the transfer with the gaining registrar.
- Re-lock the domain if the transfer is cancelled, rejected or no longer required.
Confirm the result
- The domain is unlocked only for the planned transfer window and no registry-level restriction remains unexplained.
Common problems
| Symptom | Likely cause | What to do |
|---|---|---|
| The lock switch is disabled. | A registry restriction, dispute, expiry state or account-security hold prevents removal. | Open a domain ticket with the status values and reason for transfer. |
| The transfer remains prohibited after unlocking. | Cached lookup data or a second registry status is involved. | Wait briefly, refresh the authoritative status and check the 60-day dates. |
When to contact Tudor Internet
Open a ticket through the Customer Portal when the checks above do not resolve the issue, when an action is unavailable for your service, or when continuing could risk data loss or service interruption. Include the following so the request can be investigated efficiently:
- The full domain name
- The current and intended registrar or nameservers
- Any registry or transfer error shown
- Whether website or email service is currently live
Do not send passwords, private keys, full payment-card details, one-time authentication codes or unredacted identity documents in an ordinary support reply.
Related articles
- Find and protect a domain transfer authorisation code
- Transfer a gTLD using an EPP code
- Track a domain transfer and resolve a pending transfer
- Enable or disable domain auto-renewal
- Domain expiry, grace and redemption periods
Last reviewed: 2026-07-18.
