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Understand PHP-FPM settings on shared hosting Print

  • hosting, php, performance, cloudlinux
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PHP-FPM runs PHP requests in managed worker processes; its pool limits are controlled by the hosting platform and work alongside CloudLinux limits.

Applies to: Tudor Internet shared, charity, non-profit and reseller-hosted SiteWorx accounts

What customers can control

  • The supported PHP version for each domain.
  • Available PHP extensions and selected per-account PHP values where exposed in SiteWorx/CloudLinux.
  • Application caching, plugins, themes, code and scheduled tasks.
  • Website traffic and application concurrency.

What Tudor Internet controls

  • PHP-FPM pool mode, worker limits and server-wide process management.
  • Platform timeouts and service-level safeguards.
  • The interaction between PHP-FPM, the web server and CloudLinux isolation.

Investigate repeated PHP-FPM or resource errors

  1. Record the exact timestamp and affected URL.
  2. Check website and PHP error logs.
  3. Review CloudLinux CPU, memory, IO, IOPS, entry-process and process events.
  4. Disable or optimise the operation, plugin or scheduled task causing repeated expensive requests.
  5. Confirm the selected PHP version and extensions are supported by the application.
  6. Open a ticket where legitimate sustained use needs a platform review or plan upgrade.

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Last reviewed: 2026-07-25.


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