Articles
View and download invoices
Invoices are available in the Billing area of the Customer Portal.Applies to: Billing, payments...
Pay an invoice
The invoice page shows the payment methods available for that transaction.Applies to: Billing,...
How automatic payments work
Where enabled, WHMCS may attempt to collect a due invoice automatically.Applies to: Billing,...
Prices, VAT and invoice totals
The order form and invoice show price, billing period, tax and amount due.Applies to: Billing,...
Refunds and non-refundable services
Refund eligibility depends on product, transaction, use and applicable terms.Applies to: Billing,...
What happens when an invoice is overdue
An overdue invoice can lead to reminders, restriction, suspension or termination.Applies to:...
Account credit and credit notes
Account credit and formal credit notes are different records.Applies to: Billing, payments and...
Understand WHMCS invoice statuses
An invoice status shows where a bill is in its payment lifecycle; it is not always the same as...
Update the payment method for future invoices
Update the payment method attached to the account or service before the next automatic collection...
What to do after an automatic payment fails
A failed collection does not cancel the invoice; resolve the payment before service suspension or...
How account credit is applied to invoices
Account credit reduces eligible invoice balances but is not cash held in a bank account and may...
